Can I order replacement parts for PlanToys products?
A: Yes. If any of the parts of your PlanToys purchase were missing or defective, we'd be happy to send you replacements. Please send us the following information:

1. Product name and code
2. Batch Number (optional)
3. Name of part required
4. Purchase date and store name
5. Your name, complete address, and contact details
6. If it's a manufacturing defect, we'd appreciate a photograph of the toy to help our Quality Assurance and Engineering team research the problem.

   Please e-mail this information to: Customerservice@plantoysinc.com

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