Can I order replacement parts for PlanToys products? A: Yes. If any of the parts of your PlanToys purchase were missing or defective, we'd be happy to send you replacements. Please send us the following information:
Product name and code
Batch Number (optional)
Name of part required
Purchase date and store name
Your name, complete address, and contact details
If it's a manufacturing defect, we'd appreciate a photograph of the toy to help our Quality Assurance and Engineering team research the problem.
